RTA Launches Vehicle Testing, Insurance Services On Fridays
The Licensing Agency, Roads & Transport Authority (RTA), announced the launch of vehicles’ technical testing and insurance services on Fridays starting from this year, in conjunction with its service providers.
Mohammed Abdul Karim Nimaat, Director of Vehicles Licensing Services, RTA Licensing Agency, said: “Vehicles testing & insurance services on Fridays only, not inclusive of transaction processing, have been launched to meet the needs of a huge chunk of the public who have asked for the provision of these two services during official holidays so that they can avail of them in a smooth manner.
“No doubt the provision of these two services on Fridays will effectively contribute to serving the prime objective of attaining customers satisfaction in the first place, besides saving the time and efforts of all parties, be it customers or officials through easing the work load during week days,” he continued.
“Locations offering vehicles testing & insurance services on Fridays will be rotated monthly between service providers (Tasjeel, Shamil, Tamam Al-Ghandi, Al-Shirawi, Cars, and Al-Mumayaz). The customer is required to contact RTA’s Call Center (8009090), and inquire about the service provider who is providing the service during the month, in order to save their efforts and time.
“Short messages will be texted to owners of vehicles whose vehicles licensing will be expiring during a month’s time in order to offer them ample time to process their transactions, particularly as 90 per cent of the Agency’s transactions are processed online through RTA portal, in order to assist customers process a variety of transactions.
Emirate: Dubai
Date: Mar 9, 2013
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